Computer Repair & Services

Once you have accepted the quote and the job has started you cannot cancel the job.

All our Service Providers are always on the move, and travel throughout the day for multiple jobs, so it is difficult for us to provide Service Centre Details.

Software Fixes/Installation - 7 days. Hardware repairs - 30 days. Warranty not applicable if customer rejected technician recommended repairs/parts

Inspection/Visiting charges if applicable have to paid in cash at the time. Post inspection, we send you a mail with the repair quotes. Once the quote has been accepted by you, a second mail with a payment link will be sent to you. You can then choose to pay by Credit/Debit Card, Wallet or Net banking OR simply pay by Cash once service is done.

Once your device has been picked up and the problem diagnosed an email quote is sent to you. The quote is completely dependent on the depth of the problem in your device.

How quickly you receive the device back is completely dependent on the depth of the problem, and will vary on case to case basis. However once you have accepted the quote you are given an approximate delivery date & time too.

If you do have any complaints, suggestions or feedback with regard to the service quality, or our service provider, pricing etc please report it to our Customer Support Desk at 9500522020 or mail us at support@gooesy.com. It is advised to do this within 24hrs of your service.

In case the device is not repairable, a minimum visiting charge might be applicable but the inspection charge is only applicable if the device is repairable and you choose to NOT go ahead with the repair after inspection.

Once you schedule an appointment with us, one of our experts will come home to check your device. Mostly minor repairs are done at your place. However, if needed the device will be picked from your place and a quote provided within 24-48 hrs of pickup. You can then choose to either accept or reject the quote.